Privacy Policy

Privacy Policy

LittleWood Creek Community Shelter (“we,” “our,” “us”) is committed to protecting the privacy of everyone who visits our website and interacts with us. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the practices outlined in this Privacy Policy.


1. Information We Collect

We collect only the minimum personal information necessary to support our charitable services and respond to your inquiries. This includes:

  • Name: Provided voluntarily through contact forms.

  • Email Address: So we can respond to you.

  • Message Content: Any additional information you choose to share (e.g., questions, feedback, or requests for support).

We do not collect sensitive or financial information through our website. No donations or purchases are processed directly on the website.


2. How We Use Your Information

We use your information solely for the purposes listed below:

  • To respond to your messages or questions submitted via the contact form.

  • To provide information about our shelter, community services, or upcoming events you may have asked about.

  • To send updates, only if you have requested them or opted in.

We do not use your information for any kind of unsolicited marketing or promotional purposes.


3. Data Sharing and Storage

  • Data Sharing: We do not sell, rent, or share your information with third parties. Any information shared is only done so with trusted individuals or partners directly involved in supporting your inquiry (e.g., social workers, community support contacts), and only when necessary.

  • Data Storage: We do not store your information permanently. Messages sent through the contact form are reviewed and securely deleted after addressing your inquiry, unless there is a legal requirement to retain them for a limited period.


4. Cookies and Tracking

We do not use cookies or tracking tools on our website. Your visit is private, and we do not collect analytics or personal browsing data.


5. Third-Party Links

Our website may occasionally link to external websites for your convenience (e.g., helpful community resources). We are not responsible for the content, security, or privacy practices of these third-party sites. Visiting them is at your own discretion.


6. Limitation of Liability

To the fullest extent allowed by law:

  • We are not liable for any loss or damage arising from your use of the website or reliance on its content.

  • The website is provided “as is,” with no express or implied warranties.


7. Security Measures

We take reasonable steps to protect your personal information, including:

  • Encrypting data during transmission when possible.

  • Restricting access to authorized personnel only.

However, no system is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.


8. Your Rights

You have the right to:

  • Access the personal information we may hold about you.

  • Correct any inaccurate or incomplete information.

  • Request deletion of your data, subject to any legal obligations we may have.

To exercise any of these rights, please contact us using the information below.


9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes your agreement to the updated policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch:

LittleWood Creek Community Shelter
📧 Email: Gill@littlewoodcreek.com

Last Updated: 26 / 04 / 2025

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